1. Controller of Personal Data
K.B Hallen is operated by Arena Management Cph A/S (K.B. Hallen A/S), CVR nr. 33755929, Peter Bangs Vej 147, 2000 Frederiksberg.
Arena Management Cph A/S is therefore the data controller responsible for the collection and handling of personal data as described in this policy.
2. Purpose
When you are a guest at K.B. Hallen, visit our website, sign up to our newsletter or interact with K.B. Hallen in any other way, it might involve us collecting and handling personal data about you.
We aim to only collect and handle personal data to the extent that is legal, necessary for our operations and/or relevant for providing you a better experience in relation to K.B. Hallen.
We aim to make you aware when and how we collect & handle personal data. Learn more by reading this Privacy Policy.
3. Collection and use of personal data
If we ask for your personal data, we will clearly state whether the information is voluntary or mandatory (e.g. in order for you to complete certain actions/transactions etc.).
In some cases, we may receive personal data from other sources if it is deemed necessary in relation to the above-mentioned purpose and in accordance with Danish law.
3.1 Newsletter & Marketing
We will ask you for relevant personal data when you subscribe to K.B. Hallen's newsletter. Simultaneously, you give your consent to our use of your personal data to send you emails and newsletters containing information about events, offers, benefits, discounts, and more.
Our newsletter contains information about services by K.B. Hallen's business partners, e.g. upcoming concerts.
You can unsubscribe from our newsletter at any time by using the unsubscribe link at the bottom of the newsletter or via email to info@kbhallen.dk.
We will not use your personal data to send you marketing material if you have not given your express consent in advance. However, in certain cases, Danish law allow us to contact you without consent when there is a legitimate marketing interest for K.B. Hallen.
3.2 Legal claims and requirements
K.B. Hallen may handle your personal data for the purpose of complying with legal requirements to determine, enforce, or defend legal claims.
3.3 Cookies
At K.B. Hallen, we continually work on ways to improve the user experience on our website, www.kbhallen.dk. Therefore, we use our own 1st party, and 3rd party cookies to ensure correct functioning of our website, to personalize our content, to optimize functionality & design, and to target digital marketing. Read more in our cookie policy.
4. Storage of personal data
K.B. Hallen stores and processes personal data confidentially and securely, and we comply to all legal requirements.
Biometric Security: Only relevant employees, who have been informed about the applicable law as well as our own strict personal data protocol, process personal data.
IT security: Our servers are fully protected by technical security measures and are physically located in a locked room. Our website is protected against the misuse of user information both online and offline, i.e. by using SSL encryption.
We only store your personal data for as long as it is relevant and in accordance with Danish law. If you revoke your consent, we will keep your personal data for a maximum of 2 years, in compliance with the statement given by the “Consumer Ombudsman”, after which all data will be deleted.
5. Sharing of personal data
K.B. Hallen does not pass your personal data onto third parties without your permission, unless it is necessary for the fulfillment of an agreement to which you are a party.
We may pass personal data to affiliates or subsidiaries as well as professional advisers in accordance with the applicable data protection laws.
Our employees, agents, business partners and suppliers may have access to your personal data, limited to the extent of what is required, for the purpose of providing a service to us, or to enable them to act on our behalf, in accordance with the applicable data protection law.
We reserve the right to use or pass on information to the extent necessary to comply with laws, regulations, legal requests, or to cooperate with a judicial inquiry.
6. Your rights
You have the right to know what information K.B. Hallen has registered about you, and for which purpose the information is processed. You have the right to demand the correction or the deletion of information about you, that is incorrect, misleading, or in any way treated in violation of the law. You have the right to demand restriction of the processing of your personal data. You have the right to object to the processing of your personal data (see “Revocation of consent”). You have the right to object to the processing of your personal data for the purpose of direct marketing.
In addition, in certain cases, you have the right to have the personal data we have registered about you handed over, in a structured, commonly used, and machine-readable format, including having your information transmitted to another data controller.
7. Revocation of consent
You may, at any time, revoke any consent you have given to K.B. Hallen. We will then delete your personal data unless we find it necessary to continue the processing on other legitimate grounds. Revocation of consent may, however, mean that it will no longer be possible for us to offer you the same products and services.
You may at any time revoke the consent to our use of your personal data to send you e-mails and newsletters, by unsubscribing from our newsletter via the unsubscribe link at the bottom of the newsletter, or via email to info@kbhallen.dk.
8. Links to other websites, etc.
Our website contains ticket purchase links to Billetlugen.dk and possibly other ticketing platforms, as well as links to other websites (e.g. YouTube, Spotify, and Google Maps), or other integrated websites. We are not responsible for the content on another company's website, nor for their practices in connection to how they collect and process personal data. We encourage you to read the possessor's privacy policy, cookie policy and all other relevant policies when visiting other websites.
9. Contact
If you have any questions regarding – or wish to complain about our processing of personal data, you are welcome to contact K.B. Hallen by sending an e-mail to: info@kbhallen.dk.
